Privacy Policy for Flourish Mom Pulse
1. Introduction
At Flourish Mom Pulse (“we,” “us,” “our”), available at flourishmompulse.com, we are deeply committed to safeguarding your privacy and protecting your personal data. Recognizing the importance of privacy in the digital age, we handle all personal information with the utmost care and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations. We adopt a privacy-first approach, ensuring that your data is collected, processed, and stored securely and transparently.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users, visitors, and customers who access or use the website flourishmompulse.com or engage with our services in any capacity. As the data controller, Flourish Mom Pulse determines the means and purposes of the processing of your personal data. If you have any questions regarding the use of your personal data, you may contact us at [email protected].
3. Categories of Data Processed
We collect and process various types of personal data to deliver, improve, and personalize your experience.
3.1 Usage Data
Includes details about how you use our website and services, such as browser type, IP address, referring URL, time zone, session duration, pages visited, and interaction logs.
3.2 Account Data
Information provided during account creation or management, including your full name, email address, mailing address, phone number, and authentication credentials.
3.3 Profile Data
Covers user preferences, purchase history, saved items, user-generated content, behavioral information, and interests inferred from your activity on flourishmompulse.com.
3.4 Communication Data
Includes messages sent to our support team, customer service inquiries, feedback, and any related correspondence you exchange with us.
3.5 Technical Data
Comprises information about the devices you use to access the site, including device identifiers, operating system, screen resolution, mobile network data, and browser configurations.
3.6 Transaction Data
Covers purchase records, billing details, delivery addresses, payment confirmations, and order history.
3.7 Preference Data
Includes information related to your marketing communication preferences, opt-in/opt-out selections, and declared or inferred interests in our offerings.
4. Legal Bases for Processing
We process personal data in compliance with GDPR and other applicable laws based on the following legal grounds:
– Consent: Where you have freely given informed consent for specific purposes such as marketing communications.
– Contractual Necessity: When processing is required to fulfill a contract or provide a service you have requested.
– Legal Obligation: In order to comply with applicable legal requirements or government mandates.
– Legitimate Interest: Where it is within our business interests to process data without disproportionately impacting your rights and freedoms.
5. Your Rights Under Data Protection Laws
In accordance with your legal rights under GDPR, CCPA, and other relevant regulations, you may exercise the following:
– Right of Access: Obtain confirmation and a copy of your personal data we are processing.
– Right to Rectification: Request corrections to inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data, subject to legal exemptions.
– Right to Restrict Processing: Request limited use of your data under certain conditions.
– Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable form and transmit it to another controller.
– Right to Object: Object to the processing of your data where the legal basis is legitimate interest or direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ a comprehensive suite of technical and administrative measures to protect personal data, minimizing the risk of unauthorized access, disclosure, or loss. Key practices include:
– End-to-end encryption for data in transit and at rest
– Role-based access control and multi-factor authentication
– Secure, routine data backups and disaster recovery planning
– Regular security audits, penetration testing, and system hardening
– Staff training on data protection and information security protocols
7. International Transfers
Where necessary, we may transfer your personal data outside your country of residence, including jurisdictions that may not provide the same level of data protection. In such cases, we ensure data is transferred using recognized safeguards such as the Standard Contractual Clauses approved by the European Commission, and we comply with applicable regional data transfer requirements.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable legal, regulatory, or business retention requirements. Typical periods include:
– Account and Profile Data: Retained while the account remains active, plus up to 2 years thereafter
– Transaction and Communication Data: Retained for 6–7 years to comply with financial and legal obligations
– Marketing Preference Data: Retained until consent is withdrawn or contact information is deemed inactive
– Technical and Usage Data: Retained for 12 months for analytics and security monitoring
9. Cookie Policy
We use cookies and similar tracking technologies on flourishmompulse.com to enhance user experience, provide core functionality, and gather performance analytics. Cookies are categorized as follows:
– Essential Cookies: Necessary for site operation and secure user login
– Functional Cookies: Enable personalization features, like saved preferences
– Analytics Cookies: Track anonymized user behavior to improve website usability
– Performance Cookies: Monitor error reporting, load times, and system uptime
10. Cookie Management and Compliance
Visitors to flourishmompulse.com are presented with a clear cookie consent banner in compliance with GDPR and CCPA requirements. You may manage cookie preferences through the cookie management tool available on our website or through browser settings. California residents may also exercise Do Not Sell My Personal Information rights as outlined under the CCPA.
11. Children’s Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect or process personal data from children without parental consent as required by law. In any instance where such data comes to our attention, we promptly delete it from our records.
12. Policy Updates
We may update this Privacy Policy periodically to reflect changes in legal obligations, technology, industry practices, or service enhancements. Material changes will be communicated through notice on flourishmompulse.com or directly via contact information provided by you. Continued use of the site following updates indicates acceptance of the revised Policy.
13. Contact
For questions, concerns, or to exercise your data protection rights, you may contact us at:
Email: [email protected]
We are committed to addressing privacy inquiries promptly and transparently.
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We uphold rigorous compliance with GDPR, CCPA, and other global privacy standards. If you have concerns regarding how we handle your personal data, we encourage you to reach out to [email protected].